.

Restaurant Review - Mayuri Indian Cuisine

When is it okay to review a new restaurant? As soon as they take your cash!

Mayuri Indian Cuisine      

30 Lyman Street
Westborough, MA 01581

508-898-1888

 

Is it fair to do a review on a restaurant shortly after its opening?

My view is if a place is open, taking my hard earned cash, they should have the basics right.  There may be some issues more of a shakedown variety, and the energy of a new place often carries this.

Mayuri Indian Cuisine opened April 28, and my visit one week later qualifies as new.  Westborough diners will recognize the interior as Il Forno’s, right down to the little boxy waiting area.  In fact, the whole restaurant is a big rectangle, and would benefit from some interrupted sightlines making it feel a little less like a bowling alley.

 I was quickly seated in a corner of the sparsely occupied restaurant.  The polite staff seemed unsure of themselves, as evidenced by the floor supervisor coming over to remove the extra place settings at my table.

Mayuri means 'peacock' in English; the peacock is the national bird of India.

While the “under construction” website suggests they have wine, the signs at the table suggest Bring Your Own Bottle (BYOB.)

The floor supervisor came over to take my order.  (At this writing, I am still not sure who was supposed to wait my table.  There seemed to be a large number of people dropping things off.)

I decided on a Number 11 – Chicken Pakora.  Think lentil battered fried chicken strips.  The waiter forgot to bring chutney, an error the floor supervisor offered to correct.

As I sat waiting for my main course, I observed:

  • Deserts are from Bollywood Delights.  I am not a fan of desert company signs at tables.  What was particularly funny about these signs were you needed to put two together (from another table) to see the whole menu.
  • I was also intrigued with the approach to cleaning tables.  The table’s dirty linen napkins are used to clean any table scraps, before the table is sanitized.  It may be efficient, it was just odd to see.
  • In general, they were slow to remove dirty dishes…slow enough for me to notice.

My main course was Chicken Tikka Masala with Bamati Rice.  The presentation was…dull.

All the food tasted fine (while uninspiring), it’s just the ambiance and food presentation was dull.

(Full disclosure.  I didn’t stay for desert (which was easy, it wasn’t offered.)  I ran over to .  Owner Rajan Mehtani greeted me like a long lost brother, and I was having desert and sampling a new (really tasty) appetizer within minutes.  Khatta Mitha/Ming III makes me feel welcomed and with outstanding food fresh with “new tastes.”  I really like it there.)

Hours

Lunch Buffet

Mon - Fri 11:30 am to 2:30 pm
Sat - Sun 12:00 Noon to 3:00 pm

Dinner

Mon - Thu 5:00 pm to 10.00 pm
Fri- Sat 5:00 pm to 10.30 pm
Sun 5:00 pm to 9.30 pm

On my value set, this restaurant gets the Red Light.  Giving them the one week benefit of the doubt, Mayuri Indian Cuisine gets an AMBER LIGHT…use caution.

About the RAG scale:

       Green Light – Go and enjoy

       Amber Light – Use caution

       Red Light – Save your time and money

 

The Author

Gary Kelley has lived in Westborough since 1994. His reviews are what he would tell friends, and are not an academic analysis. You can follow him @glkelley or www.garylkelley.com

This post is contributed by a community member. The views expressed in this blog are those of the author and do not necessarily reflect those of Patch Media Corporation. Everyone is welcome to submit a post to Patch. If you'd like to post a blog, go here to get started.

Samina July 11, 2012 at 01:31 PM
The food at Mayuri is more delicious and fresh than the stale food offered at Khatta Meetha considering my indian taste buds. Just because you know the owner , you can't rate the food, in my opinion. I loved the food at my first visit to the restaurent and am going to try it again on saturday ! Lets see if they keep it up !
a b November 02, 2013 at 01:32 PM
I was a frequent visitor to this restaurant. For the last few visits we have been noticing that the quality of food and customer service is gone down the drain. I visited this restaurant yesterday along with my family. We ordered appetizers, drinks and regular meal. The appetizers that were served was so cold that it appeared to have been taken out of the freezer. The samosa and the tikki which was part of it was half baked. Then came the regular meal. The meal was served but we had to wait for 10 mts before we could keep chasing the waiter to provide us with plates to eat the food. We realized that all the naan were half baked and the naan base was sticking to the hands. We called the waiter and showed him the naan, he agreed that the naan has not been baked properly. He agreed to replace them with new ones. We were kept waiting for more than 15 mts and then came the naan. They were the same naan, just that they applied some butter on top of it. When we showed that to the waiter that they are still not fully baked and the base is still sticking to the hand, he started arguing with me. I also mentioned that we have still not been served with our drink order, which was supposed to be served first. The waiter just kept arguing and showed reluctance to change the naan. We decided to walk out without eating. TO MY UTTER SURPRISE THE LADY OWNER MS. SAILAJA SETTY WAS PRESENT THERE AND WATCHING EVERYTHING AND SHE DID NOT FEEL IMPORTANT TO INTERVENE IN THE MATTER. What a Management! If this is the attitude of the Owner of the business and the waiters then I would suggest stay away from it. There are lot of other options available I will never repeat again and also make sure my friends and family members are aware of this attitude.

Boards

More »
Got a question? Something on your mind? Talk to your community, directly.
Note Article
Just a short thought to get the word out quickly about anything in your neighborhood.
Share something with your neighbors.What's on your mind?What's on your mind?Make an announcement, speak your mind, or sell somethingPost something